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Digital Transformation in Government: Innovating Public Policy & Service

Digital Transformation in Government: Innovating Public Policy & Service


Cambridge, MA

About

Session Dates:

November 08, 2020 – November 13, 2020

Application Deadline: September 08, 2020
Faculty Chair: David Eaves

Program Director: Taylor Woods-Gauthier
Program fee: $9,700

Session Description
Program Fee: The program fee includes tuition, housing, curricular materials and most meals.

Executive Certificate: This program is part of the Public Leadership and Public Policy Executive Certificate series.

Executive Core Qualifications (ECQs): This program aligns with one or more Executive Core Qualifications.

The digital tools available to large organizations today are often inferior and harder to use than those available over the web at home. Besides damaging citizens’ confidence in government, this reality can also be demoralizing to employees who feel hamstrung and unproductive.

This is just one of the numerous challenges public agencies confront in a society and economy undergoing a digital transformation. Our new digital era requires a fundamental shift in mindsets and a change in how we live and think.

Since technology is essential to the functioning of government agencies, they must adapt to this evolving environment. That means moving away from conceptual frameworks, organizational models and programs developed decades ago. Instead, they must focus on understanding how digital technology can enhance their operational and policy work. Doing so can lead to success, while failing to do so can lead to debacles like healthcare.gov.

Technology and the Future of Public Management

Led by Harvard Professor David Eaves and other expert practitioners, Digital Transformation in Government: Innovating Public Policy & Service provides a framework for understanding the digital world and a roadmap for your organization. In this program, you will:

Learn how public agencies can catch up and make the transition to a digital-first paradigm.

Explore the impact of digital technologies on policy work, regulation and service provision.

Uncover the right questions to ask and methodologies for rethinking strategic planning and operations in a digital-driven world.

For more info CLICK HERE

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